Privacy Policy

The information we collect depends on the service you use. We collect only the information necessary to provide and improve our services.

We use your information for the following purposes:

1. To process and respond to your visa, travel, work abroad, or partnership enquiry
2. To coordinate visa applications, appointment bookings, and travel arrangements
3. To communicate with you about your application, enquiry, or registration
4. To create and manage your candidate profile or partner profile
5. To match candidates with relevant opportunities through our partner network
6. To facilitate B2B introductions and partner coordination
7. To send service updates, opportunity notifications, and relevant communications
8. To comply with legal, regulatory, and government requirements
9. To detect and prevent fraud, misuse, or unauthorised access
10. To improve our website, services, and user experience
11. To maintain internal records and operational efficiency
12. To fulfil our contractual and business obligations

We process your personal data on one or more of the following legal bases:

• Consent — where you have given clear consent for us to process your personal data for a specific purpose
• Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legal obligation — where we are required to process your data to comply with applicable laws and regulations
• Legitimate interest — where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights

We do not sell your personal information. We may share your information with third parties only as necessary to provide our services or as required by law, including:

• Embassies, consulates, and government immigration authorities — for visa and travel documentation processing
• Visa application centres (e.g. VFS Global, TLS Contact) — for appointment scheduling and submission
• Airlines, hotels, and travel suppliers — for flight, accommodation, and travel bookings where you have requested such services
• Recruitment and employment partners — where you have registered for work abroad opportunities and a relevant match exists
• Immigration and travel partners — where specialist coordination is required for your application
• Technology and hosting providers — for secure website operation, database management, and email delivery
• Payment processors — where payments are processed through third-party gateways
• Professional advisors — including legal, accounting, and compliance professionals where necessary
• Government authorities — where legally required or in response to valid legal process

All third-party service providers are contractually required to protect your information and use it only for the purposes for which it was shared.

Because GoodFellas provides international travel, visa, work abroad, and mobility services, your personal information may be transferred to and processed in countries other than your country of residence. These may include countries where:

• Embassies, consulates, or immigration authorities are located
• Visa application centres operate
• Travel suppliers (airlines, hotels) process bookings
• Our technology and hosting infrastructure is located
• Our partner organisations operate

Where personal data is transferred outside your jurisdiction, we take reasonable steps to ensure that appropriate protections are in place in accordance with applicable data protection laws.

When you upload documents — such as passports, CVs, licences, or business certificates — these may contain sensitive personal or confidential business information. We implement reasonable technical and organisational measures to protect uploaded documents, including:

• Secure, access-controlled storage environments
• Restricted access — only authorised personnel and relevant processes can access uploaded documents
• Encrypted transmission of data during upload
• Signed URL access for administrative document retrieval
• Regular review of access controls and storage security

Despite our safeguards, no method of electronic storage or transmission is completely secure. We encourage you to share only documents that are necessary for the service you have requested.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• As long as your enquiry, application, registration, or partnership remains active
• As required to comply with legal, regulatory, or tax obligations
• As necessary to resolve disputes and enforce our agreements
• For a reasonable period after service completion to maintain records

When personal data is no longer required, we take reasonable steps to delete or anonymise it in accordance with applicable law.

Depending on applicable law, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete data
• Right to deletion — request deletion of your personal data, subject to legal retention requirements
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — request your data in a commonly used, machine-readable format
• Right to withdraw consent — withdraw your consent at any time where processing is based on consent
• Right to object — object to processing based on legitimate interests
• Right to lodge a complaint — file a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@goodfellasimmigration.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Our website uses cookies and similar technologies to improve your experience, analyse usage, and support our services. For full details, please see our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how your data is handled, please contact us: